Q: Do you offer sibling discounts?

Sibling discounts are available when we don’t have any ongoing promotions. In the absence of current promotions, we provide a 10 percent discount for the second child. Once you enroll your second child you will receive a 10 percent refund to your original form of payment.

Question 1

My child has never played tennis before. Can I have him/her try it out before we join?

Accepted Answer

Yes, we offer complimentary trial sessions, allowing your kiddo to experience our tennis classes. To schedule your complimentary trial session, please email us at tenniskiddonyc@gmail.com

Question 2

If we don’t own a tennis racket, can we still join the tennis class?

Accepted Answer

Absolutely! We provide complimentary use of demo rackets for your child&#8217;s trial or their first tennis session.

Question 3

What is your rescheduling policy?

Accepted Answer

We understand that sometimes unforeseen circumstances may arise, and you may need to reschedule your class. Here is our make-up policy for rescheduling:

Availability: Make-up classes are only available if there is space in another class, and they are subject to class availability.
Advance Notice: To request a make-up class, you must notify us at least 24 hours prior to your originally scheduled session by sending an email to tenniskiddonyc@gmail.com. This advance notice allows us to allocate the spot to another student.
Advance Notice: Each student is eligible for a maximum of one reschedule request, considering the limited availability of make-up classes.
No Transfer to Future Sessions: Please note that make-up classes cannot be transferred to future sessions. They must be used within the current session.
No Credits Offered: We do not offer credits or refunds for missed classes. Make-up classes are provided as a courtesy when available.

We aim to accommodate your reschedule requests to the best of our ability, but please understand that our make-up class availability is limited and may not be guaranteed. If you have any questions or wish to request a make-up class, please contact our administration at tenniskiddonyc@gmail.com or assistance.

Thank you for your understanding and cooperation. Your commitment to our policies helps us maintain the quality and consistency of our class

Question 4

What if we sign up late for a program?

Accepted Answer

If your child enrolls after the start date of the season, program dues will be prorated to accommodate the late registration.

Question 5

Do you offer sibling discounts?

Accepted Answer

Sibling discounts are available when we don&#8217;t have any ongoing promotions. In the absence of current promotions, we provide a 10 percent discount for the second child. Once you enroll your second child you will receive a 10 percent refund to your original form of payment.

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