Q: Do you offer sibling discounts?

Sibling discounts are available when we don’t have any ongoing promotions. In the absence of current promotions, we provide a 10 percent discount for the second child. Once you enroll your second child you will receive a 10 percent refund to your original form of payment.

Question 1

My child has never played tennis before. Can I have him/her try it out before we join?

Accepted Answer

We offer trial sessions at a special discounted rate, so your kiddo can experience our classes before enrolling. Because our class sizes are limited, the trial fee helps us reserve a guaranteed spot for your child and reduce no-shows. To sign up for a trial please email us at tenniskiddonyc@gmail.com

Question 2

If we don’t own a tennis racket, can we still join the tennis class?

Accepted Answer

Absolutely! We provide complimentary use of demo rackets for your child&#8217;s trial or their first tennis session.

Question 3

What is your rescheduling policy?

Accepted Answer

We understand that sometimes unforeseen circumstances may arise, and you may need to reschedule your class. Here is our make-up policy for rescheduling:

Availability: Make-up classes are only available if there is space in another class, and they are subject to class availability.
Advance Notice: To request a make-up class, you must notify us at least 24 hours prior to your originally scheduled session by sending an email to tenniskiddonyc@gmail.com. This advance notice allows us to allocate the spot to another student.
Advance Notice: Each student is eligible for a maximum of one reschedule request, considering the limited availability of make-up classes.
No Transfer to Future Sessions: Please note that make-up classes cannot be transferred to future sessions. They must be used within the current session.
No Credits Offered: We do not offer credits or refunds for missed classes. Make-up classes are provided as a courtesy when available.

We aim to accommodate your reschedule requests to the best of our ability, but please understand that our make-up class availability is limited and may not be guaranteed. If you have any questions or wish to request a make-up class, please contact our administration at tenniskiddonyc@gmail.com or assistance.

Thank you for your understanding and cooperation. Your commitment to our policies helps us maintain the quality and consistency of our class

Question 4

What if we sign up late for a program?

Accepted Answer

If your child enrolls after the start date of the season, program dues will be prorated to accommodate the late registration.

Question 5

Do you offer sibling discounts?

Accepted Answer

Sibling discounts are available when we don&#8217;t have any ongoing promotions. In the absence of current promotions, we provide a 10 percent discount for the second child. Once you enroll your second child you will receive a 10 percent refund to your original form of payment.

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