Make up policy

We understand that sometimes unforeseen circumstances may arise, and you may need to reschedule your
class. Here is our make-up policy for rescheduling:
● Availability: Make-up classes are only available if there is space in another class, and they are subject
to class availability.
● Advance Notice: To request a make-up class, you must notify us at least 24 hours prior to your
originally scheduled session by sending an email to tenniskiddonyc@gmail.com. This advance notice
allows us to allocate the spot to another student.
● Advance Notice: Each student is eligible for a maximum of one reschedule request, considering the
limited availability of make-up classes.
● No Transfer to Future Sessions: Please note that make-up classes cannot be transferred to future
sessions. They must be used within the current session.
● No Credits Offered: We do not offer credits or refunds for missed classes. Make-up classes are
provided as a courtesy when available.
We aim to accommodate your reschedule requests to the best of our ability, but please understand that our
make-up class availability is limited and may not be guaranteed. If you have any questions or wish to request a
make-up class, please contact our administration at tenniskiddonyc@gmail.com or assistance.
Thank you for your understanding and cooperation. Your commitment to our policies helps us maintain the
quality and consistency of our class